Payment Methods

We offer the choice between the following payment methods:

Credit Card

You can pay safely and conveniently with credit card. We accept Master Card, Visa, Diners Club and American Express.

Our goods will only be shipped after receiving payment; until then the goods remain our property.

Your credit card information is transmitted via a SSL-encrypted procedure. Shopping at BarriqueAffairs GmbH with credit card is safe owing to this high security standard. An additional security feature is included for payments with credit cards Verified by VISA and MasterCard Secure Code because of their specialized encryption process for internet transactions.
The advantage is that you do not need to install any special software on your device. Verified by VISA respec. MasterCard Secure Code customers are automatically forwarded to the website of their bank for processing the payment.

Customers not yet registered for Verified by VISA respec. MasterCard Secure Code are also automatically forwarded to the website of their bank. There you only have to register once with the bank issuing your credit card. Your bank’s website will ask you to identify yourself with all security questions laid down by your bank. Then you are asked to establish a free PIN as well as a personal greeting for further use. The following process corresponds to that for registered customers.

Payment with PayPal

You can also pay with PayPal:
If you choose PayPal as payment method, you are forwarded to PayPal after finalizing your order.
If you already are a PayPal-customer, you can sign in with your user details and confirm the payment.
If you are new to PayPal, you can register as a guest or open a PayPal account and then confirm the payment.

As soon as payment has been confirmed with us, your order will be handled. Mostly it takes no longer than a few minutes before we receive a PayPal payment. As soon as payment occurs, your order will be processed on the next working day (Monday to Friday).

If you use PayPal to pay for your order, you will always receive an order confirmation from us. Please note that on rare occasions PayPal may cause processing errors which we cannot influence.

Furthermore, it is not possible to pay an order with advance payment or invoice via PayPal, as our system cannot correctly allocate these. Please consider this when selecting your payment method.

Should you return goods, then the payment will be credited to your PayPal account. Whether you use this credit balance on your PayPal account for further PayPal transactions or have it transferred to your checking or credit card account is your decision you need to handle directly with PayPal. This is beyond our influence.

Further Payment Methods:

Payment by Invoice (on request at finance@thecookingspoon.at)

Registered B2B-customers can pay by invoice after receipt of the goods. The invoice will always be included in the package as delivery note. Upon receipt of the goods you have 7 days for payment. Purchase by invoice is processed entirely through us at BarriqueAffairs GmbH.

In the following cases payment by invoice is not possible:

  • Delivery and invoice address do not correspond (i.e. also by delivery to a packing station).
    Invoiced amounts from other orders are still outstanding.
  • For the first order, goods are only shipped after payment (payment credited to our account).
  • Your order exceeds € 1000.
    In exceptional cases the value of the order may be higher.
  • As customary for online sales, we check and evaluate your information for payments by invoice with the assistance of an independent credit agency. The result of this audit may influence the granted method of payment. We reserve the right to not accept payment by invoice for certain orders; instead referring you to other payment methods such as payment with credit card or PayPal. Please understand this security measure.
  • Even in cases of a flawless credit rating, which the rating system was not able to verify to 100%, we have to ask you to choose a different payment system. We appreciate your understanding. 
  • Minimum order amount for payment by invoice is EUR 300.
  • Customer must be registered as B2B-customer in our system.
  • Gift certificates or discount codes cannot be used in combination with payment by invoice.
  • Account information necessary for payment by invoice:
    Account holder:
    IBAN:
    BIC:
    VAT ID

Every one of BarriqueAffairs GmbH’s deliveries contains a delivery note including the invoice, unless the sum for the entire delivery was covered by a gift certificate. The invoice separately shows the VAT amount due. In case you need an additional invoice, you can request one free of charge at finance@thecookingspoon.at

For all questions regarding payment methods please contact us at marketing@thecookingspoon.at

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